01 — THE COMPLAINT

What happened, in one line.

Start with one sentence. The tool does the rest — clear subject, remedy at the top, docs on request.

One-line issue * One sentence. What failed, when, where.

Category Desired resolution

What outcome do you want? (one sentence) Key facts to include (3-5 bullets) — optional Recipient (who to address)

These go into the letter header. Leave blank if unsure — bracket placeholders will appear for you to fill.

Full name Mobile / email

Account / Customer / Policy no. City & branch / office

Date of incident Reference / ticket no. (if any)

02 — THE LETTER

A letter an officer can act on.

Your letter will appear here — firm, polite, and ready to send.

PetitionBot follows the same 8 rules every time.

03 — THE RULES

Eight rules distilled from 15 years of Moneylife foundation guidance. Each one earns a reply instead of a dustbin.

Learn the process: Bank → 30 days → RBI Ombudsman (cms.rbi.org.in). Stocks: SEBI scores.sebi. Insurance: IRDAI.
State issue at top: What's wrong? What do you want? Two lines.
Don't dump threads: summarise, bullet key points.
Docs on request: "Supporting docs available on request."
Essential details: full name, account/customer no, city/branch, phone.
Don't mass-tag: everyone assumes someone else will act.
NGOs aren't magic: follow format, allow time.
Rant ≠ resolution: firm, polite, focused. Vent elsewhere.